Question

1. Based on what you’ve learned about the way employees at The Container Store interact with customers, do you think that the company emphasizes centralized or decentralized decision making? Explain your answer.
2. How might the company’s emphasis on teamwork affect accountability and authority?
3. What effect might a change to commission-based compensation have on the team structure at the Container Store?



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  • CreatedDecember 30, 2014
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