1. Compare the Chateau Whistler's orientation program to the list of activities presented in Highlights in HRM 7.7. Would you add anything?
2. The hospitality sector has high turnover rates among employees. Why does the Chateau Whistler invest so much time money, and energy into its orientation program?
3. Describe the activities in the orientation and training programs that would ensure a high degree of transfer of training to the job.
4. How would you measure the success of this program? What results criteria would you try to measure?