1. Construct and interpret a control chart for the packing slip data. 2. Conduct a Pareto analysis...
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2. Conduct a Pareto analysis of the errors.
3. What information might a separate chart for each error category provide? Conduct a more thorough analysis for each error category, and draw conclusions and recommendations for improving the process.
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OM operations management
ISBN: 978-1285451374
5th edition
Authors: David Alan Collier, James R. Evans
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