1. Describe the growth strategy of Federal Express. How did this strategy differ from those of its...
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1. Describe the growth strategy of Federal Express. How did this strategy differ from those of its competitors?
2. What risks are involved in the acquisition of Tiger International?
3. In addition to the question of merging FedEx and Flying Tiger pilots, what other problems could have been anticipated in accomplishing this merger?
4. Suggest a plan of action that Fred Smith could have used to address the potential acquisition problems given in your answer to the previous question.
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Service Management Operations Strategy Information Technology
ISBN: 978-0077841201
8th edition
Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi
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