1. Describe the jobs of different types of salespeople and list the characteristics of successful salespeople; identify...

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1. Describe the jobs of different types of salespeople and list the characteristics of successful salespeople; identify a characteristic that you personally need to develop to be a successful salesperson, should you pursue a sales career?
2. Discuss how the following topics or issues are relevant to selling: Deception, Kickbacks, backdoor selling, sales puffery, and Foreign Corrupt Practices Act. Be sure to briefly explain the issue or topics?
3. Discuss the different types of customers and the types of buying decisions organizations encounter?
4. Discuss three verbal communication elements and three nonverbal communication elements that salespeople can use to improve their overall communication?
5. What is social style matrix and how can a salesperson use this matrix in managing sales interaction with customers?
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