1. Discuss WellPoint organizational communications and its use of information technology. 2. Describe some of the potential...

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1. Discuss WellPoint organizational communications and its use of information technology.
2. Describe some of the potential communication barriers created by the Affordable Care Act and how to overcome them.
3. Identify the types of information systems WellPoint needs to operate effectively.
4. What types of external environment changes is WellPoint facing in the healthcare industry?
5. How do creative problem solving and decision making and innovation have to do with this case?
6. How does the Affordable Care Act affect human resources managers?
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