1. Go to the meeting and argue for abandoning crowdsourcing for now in favor of maintaining the...

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1. Go to the meeting and argue for abandoning crowdsourcing for now in favor of maintaining the artistic integrity and values that Off the Hook has always stood for.

2. Accept the reality that because Off the Hook’s CEO Rob Taylor strongly favors crowdsourcing, it’s a fait accompli. Be a team player and help work out the details of the new design approach. Prepare to lay off graphic designers as needed.

3. Accept the fact that converting Off the Hook to a crowdsourcing business model is inevitable, but because it violates your own personal values, start looking for a new job elsewhere.


Last year, when Ai-Lan Nguyen told her friend, Greg Barnwell, that Asheville, North Carolina-based Off the Hook Tees, was going to experiment with crowdsourcing, he warned her she wouldn’t like the results. Now, as she was about to walk into a meeting called to decide whether to adopt this new business model, she was afraid her friend had been right.

Crowdsourcing uses the Internet to invite anyone, professionals and amateurs alike, to perform tasks such as product design that employees usually perform. In exchange, contributors receive recognition—but little or no pay. Ai-Lan, as vice president of operations for Off the Hook, a company specializing in witty T-shirts aimed at young adults, upheld the values of founder Chris Woodhouse, who like Ai-Lan was a graphic artist. Before he sold the company, the founder always insisted that T-shirts be well designed by top-notch graphic artists to make sure each screen print was a work of art. Those graphic artists reported to Ai-Lan.


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Understanding Management

ISBN: 978-0324568387

6th Edition

Authors: Richard L Daft, Dorothy Marcic

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