1. How did Hastings change his use of communications in sending and receiving messages from Pure Software to Netflix?
2. How did Hastings change his use of feedback from Pure Software to Netflix?
3. How did Hastings change his use of coaching guidelines (Exhibit 6.3) from Pure Software to Netflix?
4. Which conflict management style did Hastings tend to use at Pure and Netflix?
5. In making a deal with Epic, which conflict management style was most likely used by Netflix?
6. How would you improve Netflix’s product offerings (i.e., what things can’t you watch that you would like to watch) or processes (i.e., how can it improve its delivery or service)?
7. Which level or levels of analysis and leadership paradigm are presented in this case, and did Hastings use the management or leadership paradigm?
8. How did Hastings Big Five model of personality leadership traits change from Pure Software to Netflix?
9. Which University of Iowa leadership styles did Hastings use at Pure Software and Netflix?
10. Explain how power, organizational politics, networking, and negotiation are, or are not, discussed in the case?