1. In what ways does Humana’s Freewheeling’ program influence the various parts of the stress process?
2. Describe how employees might use the Freewheeling’ program in the coping process. How might the program as a coping mechanism have both positive and negative consequences?
3. Do you believe that backlash among employees who do not use the program is a serious issue? Why or why not? What could be done to mitigate this issue?