1. Outline the steps to go through to seek redress. 2. Summarize the FTC's cooling-off rule to...

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1. Outline the steps to go through to seek redress.
2. Summarize the FTC's cooling-off rule to cancel a contract.
3. Distinguish between mediation and arbitration.
4. How do lemon laws work?

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Personal Finance

ISBN: 978-1133595830

12th edition

Authors: Thomas Garman, Raymond Forgue

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