1. Prepare a run chart on each of the incident categories. Does she have reason to be...

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1. Prepare a run chart on each of the incident categories. Does she have reason to be concerned about Burglaries? What variable might you plot against Burglaries to create a scatter diagram to determine a possible explanation?
2. What is unusual about the pattern of reported Disorderly and DUI incidents by month? What could be an explanation for this behavior? How could the sheriff address this pattern and reduce the number of incidents?
3. Would you recommend preparing control charts for Assault and Theft incidents? Why or why not?
4. Prepare a Pareto Chart based on the total of last year’s incidents. Why might the sheriff not prioritize efforts on incident reduction according to the results of the Pareto Chart?
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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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