1. Prepare a service blueprint for the 100 Yen Sushi House operation. 2. What features of the...

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1. Prepare a service blueprint for the 100 Yen Sushi House operation.

2. What features of the 100 Yen Sushi House service delivery system differentiate it from the competition, and what competitive advantages do they offer?

3. How has the 100 Yen Sushi House incorporated the just-in-time system into its operation?

4. Suggest other services that could adopt the 100 Yen Sushi House service delivery concepts.

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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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Question Posted: Aug 22, 2015 07:12 AM

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1. Prepare a service blueprint for the 100 Yen Sushi House operation. 2. What features of the...

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1 Processes 100 Yen Sushi House Blueprint 2 The main differentiating factor of 100 Yen Sushi House is its productionline approach to food preparation and service Even the customers are included in the ...View the full answer

Service Management Operations Strategy Information Technology

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