1. Reflect on the extent to which this change initiative was based on a accurate diagnosis of the need for change.
2. Consider to what extent this was related to:
•The appropriateness of the (implicit or explicit) diagnostic model used
•The nature of the information collected
•The way in which it was interpreted
3. Reflect on what steps you might take to help improve the quality of the way the need for change is diagnosed in your init or department.