1. What are the collaborative technologies that a company like Yahoo! would have to provide to create an effective telecommuting program? How would Yahoo increase media richness using these technologies?

2. In spite of the controversy about CEO Mayer’s decision to ban telecommuting, she raises valid points that might affect Yahoo’s profitability. How could each of her concerns be overcome by providing improved collaborative technologies? Which of Mayer’s issues would be insurmountable, if any?

3. Describe at least three human behavior challenges with telecommuting, and explain what a company like Yahoo! would have to do to overcome each of them.

4. Suppose that you become highly skilled with collaboration technologies and are a seasoned telecommuter, how would this impact your career? How would you represent these competencies and experiences to Yahoo?