1. What are the signs (symptoms) of conflict in this case? 2. Use the conflict model to...

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1. What are the signs (symptoms) of conflict in this case?
2. Use the conflict model to (a) identify the structural causes of conflict and (b) discuss the escalation of conflict described in this case.
3. If you were Dan Jensen, what action would you take in this situation?
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Canadian Organizational Behaviour

ISBN: 978-0070401877

8th Canadian Edition

Authors: Steven Lattimore McShane, Sandra Steen

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