1. What are the ways that Folgers is likely to have economies of scale? What are possible sources of diseconomies of scale?
2. Using the product/process matrix, which processes are likely to be used by Ohori’s and Folgers’? Why?
3. Explain how the choice of process supports each organization’s competitive priorities.
4. Is the operations layout likely to be the same or to be different at Ohori’s and Folgers? Why?
5. What changes would Folgers need to make to compete directly with Ohori’s? Why?