1. What do you think of the experimental design Wilson used to assess the call-center training program?...
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2. Discuss four types of technology Wilson could use to deliver training, based on the information provided.
3. What are two reasons that Maxene gives for thinking it is important for different learning styles to be recognized?
4. How does identifying the intended outcomes of a training shape the training itself?
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1 I think they have an actually effective training package Though I think that in order to recover they could use the orm on the PC to have the appren...View the full answer
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Related Book For 
Financial Accounting and Reporting a Global Perspective
ISBN: 978-1408076866
4th edition
Authors: Michel Lebas, Herve Stolowy, Yuan Ding
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