1. What factors (individual, work, and organizational) contributed to Fred and Jenny’s lack of adjustment to Japan?
2. What mistakes did Fred make because of his lack of understanding of Japan?
3. What criteria would be important in selecting employees for overseas assignments?
4. What special training and development programs might have been beneficial to Fred and his family prior to his assignment to Japan?
5. Assume you are Dave Steiner and you receive a call from Fred about his difficulties in Japan. How would you respond? What should be done now?