1. What lessons about leading people and managing organizations are provided by DonorsChoose.org and its founder and CEO, Charles Best?
2. What do you like about DonorsChoose.org? What do you dislike about DonorsChoose.org? Explain your answer.
3. What challenges did DonorsChoose face as a start-up organization?
4. What challenges does DonorsChoose face in today’s environment?
5. How do the challenges that you discussed in questions 3 and 4 relate to the management challenges – globalization; leading a diverse workforce; and ethics, character, and personal integrity-that are discussed in the text?
6. DonorsChoose describes its mission as follows: “DonorsChoose.org engages the public in public schools by giving people a simple, accountable and personal way to address educational inequity.” Its vision is articulated as follows: “We envision a nation where children in every community have the tools and experiences needed for an excellent education.” How does this mission and vision guide DonorsChoose in addressing the challenges that you discussed in the preceding three questions?
7. What particular aspects of DonorsChoose.org would other organizations-either nonprofit or for-profit organizations-do well to emulate? Explain your answer.