1. What performance problems is the captain trying to correct? 2. Use the MARS model of individual...

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1. What performance problems is the captain trying to correct?

2. Use the MARS model of individual behaviour and performance to diagnose the possible causes of the unacceptable behaviour.

3. Has the captain considered all possible solutions to the problems? If not, what else might he do?

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Canadian Organizational Behaviour

ISBN: 978-0070401877

8th Canadian Edition

Authors: Steven Lattimore McShane, Sandra Steen

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