1. What were the external and internal forces for change at HCL? 2. To what extent did...

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1. What were the external and internal forces for change at HCL?

2. To what extent did Vineet Nayar follow the change models proposed by Lewin and Kotter?

3. Which of the target elements of change within the systems model of change were affected by the changes at HCL?

4. What did Vineet Nayar do to overcome resistance to change? Could he have done anything differently? Explain.

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Organizational Behavior

ISBN: 978-0078029363

10th edition

Authors: Robert Kreitner, Angelo Kinicki

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