1. What would you do if you were Jennifer, and why? 2. Should a disciplinary system be...

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1. What would you do if you were Jennifer, and why?
2. Should a disciplinary system be established at Carter’s Cleaning Centers?
3. If so, what should it cover, and how would you suggest it deal with a situation such as the one with the errant counter people?
4. How would you deal with the store manager?
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