1. Which of the following is the typical sequence of reactions to a crisis?
a. Anger, denial, rationalization, depression, acceptance.
b. Rationalization, denial, anger, depression, acceptance.
c. Denial, anger, rationalization, depression, acceptance.
d. Depression, denial, anger, rationalization, acceptance.
e. None of the above.

2. Which of the following reactions frequently involves appearing temporarily stunned, insisting there is some mistake, or not comprehending what has been said?
a. Anger.
b. Denial.
c. Rationalization.
d. Depression.
e. Acceptance.

3. Which of the following is a characteristic of a good interview?
a. Make the interview as concise as possible.
b. The interviewer should announce his or her bias at the outset, because the interviewee will cooperate better when the interviewee knows the type of information the interviewer is seeking.
c. Friendly interviewees appear very helpful, but they may have hidden motives and may provide bad information.
d. It is important to schedule interviews ahead of time, especially if you are planning to interview a potentially hostile interviewee.

4. Each of the following is a clue that an interviewee is dishonest except:
a. Upon repeated accusations, a dishonest person’s denials become more vehement.
b. In order to add credibility to false statements, liars request that the interviewer obtain character testimony from other people.
c. Liars often refuse to implicate possible suspects—or, in other words, honest people are more willing to name others involved in misdeeds.
d. Dishonest people frequently cover their mouths with their hands or fingers during deception.

5. Which of the following is something that an interviewee might do or feel while in the denial phase?
a. Insult, harm, or slander.
b. Attempt to justify the act.
c. Become sad, withdraw, or lose interest.
d. Not comprehend what has been said.

6. Which of the following is not a good thing to do during an interview?
a. Conduct the interview in private.
b. Establish the purpose of the interview.
c. Interview more than one person at once.
d. Do not invade body space.

7. A signed statement should include all of the following except:
a. A statement that the fraudster knew the conduct was wrong and intended to commit the act.
b. The date the fraudster was hired by the company.
c. Approximate amount of losses.
d. Approximate date of the offense.

8. Nonverbal cues of deception include all of the following except:
a. Repetition of the question.
b. Dilated pupils.
c. Raised chin.
d. Decreased foot and leg movements.