1. Why are the two reports submitted by Jennifer and Mike so different? Did Jennifer and Mike...

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1. Why are the two reports submitted by Jennifer and Mike so different? Did Jennifer and Mike have different perceptions of the same incident?
2. What additional information would you need if you were in Aaron Moore’s position? How can he clarify his own perception of the incident?
3. Given the information presented above, how would you recommend resolving this problem?
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