1. Why would the use of a SaaS product provide more agility over an in-house developed product? What do you believe is meant by the increased agility by using Salesforce.com?

2. Do you believe that storing documents in the cloud can create any challenges for a business organization? What do you believe are the key points to consider and analyze before implementing a cloud approach?

3. Will the implementation of SaaS-based applications eliminate any in-house development? Will it allow companies to redeploy their information technology efforts to gain more value? Discuss your thoughts.