A Box Scorecard was prepared for a value stream:

Required:
1. How many nonfinancial measures are used to evaluate performance? Why are nonfinancial measures used?
2. Classify the operational measures as time-based, quality-based, or efficiency-based. Discuss the significance of each category for lean manufacturing.
3. What is the role of the Planned Future State column?
4. Discuss the capacity category and explain the meaning of each measure and its significance.
5. Discuss the relationship between the financial measures and the measures in the operational and capacity categories.

Transcribed Image Text:

This Week Planned Future State (12/31/20XI) Last Week1/7/20XI) Operational Units sold per person On-time delivery Dock-to-dock days First-time through Avcrage product c Capacity Productive Nonproductive Available Financial Weckly sales Weckly material cost Weckly conversion cost Weckly valuc stream profit ROS 162 85% 175 96% 150 73% $99 85% $97 ost $100 37% 45% 38% 35% 36% 15% 1796 $1,200,000 $480,000 $420,000 $300,000 $1,237,500 $495,000 $420,360 $325,000 26% $1,400,000 $570,000 $460,000 $450,000 32%