A business school is considering replacing its copy machine with a faster model. Past records show that

Question:

A business school is considering replacing its copy machine with a faster model. Past records show that the average student arrival rate is 24 per hour, Poisson dis-tributed, and that the service times are distributed exponentially. The selection committee has been instructed to consider only machines that will yield an average turnaround time ( i. e., expected time in the system) of 5 minutes or less. What is the smallest processing rate per hour that can be considered?
Fantastic news! We've Found the answer you've been seeking!

Step by Step Answer:

Related Book For  book-img-for-question

Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

Question Posted: