A cafeteria serving line has a coffee urn from which customers serve themselves. Arrivals at the urn

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A cafeteria serving line has a coffee urn from which customers serve themselves. Arrivals at the urn follow a Poisson distribution at the rate of three per minute. In serving them-selves, customers take about 15 seconds, exponentially distributed.

a. How many customers would you expect to see on the average at the coffee urn?

b. How long would you expect it to take to get a cup of coffee?

c. What percentage of time is the urn being used?

d. What is the probability that three or more people are in the cafeteria?

e. If the cafeteria installs an automatic vendor that dispenses a cup of coffee at a constant time of 15 seconds, how does this change your answers to (a) and ( b) ?


Distribution
The word "distribution" has several meanings in the financial world, most of them pertaining to the payment of assets from a fund, account, or individual security to an investor or beneficiary. Retirement account distributions are among the most...
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Operations and Supply Chain Management

ISBN: 978-0078024023

14th edition

Authors: F. Robert Jacobs, Richard Chase

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