A company operates two retail outlets at different locations. The following table lists the customer satisfaction ratings
Question:
A company operates two retail outlets at different locations. The following table lists the customer satisfaction ratings on a scale of 1–10 for each location:
Store 1 Store 2
7 …………. 8
4 …………. 7
6 …………. 10
3 …………. 8
9 …………. 8
Which location provides a more consistent level of customer satisfaction?
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Store 1 has more variability because it has a higher coefficient of variation ...View the full answer
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