A customer relations expert for a retail tire company is interested in determining if there is any relationship between a customer€™s level of education and his or her rating of the quality of the tire company€™s service. The tire company administers a very brief survey to each customer who buys a pair of tires and has them installed at the store. The customer is asked to respond to the quality of the service rendered as either €œacceptable€ or €œunacceptable.€In addition, each respondent is asked the level of education attained from the categories of €œhigh school only€ or €œcollege degree.€These data are gathered on 25 customers and are given below .Use this information to construct a cross-tabulation table. Comment on any relationships that may exist in thetable.

Transcribed Image Text:

Level of Education Rating of Service acceptable unacceptable acceptable acceptable unacceptable acceptable unacceptable acceptable unacceptable unacceptable acceptable acceptable unacceptable acceptable acceptable acceptable acceptable unacceptable unacceptable acceptable unacceptable acceptable acceptable acceptable unacceptable Customer high school only college degree college degree high school only college degree high school only high school only college degree college degree college degree high school only college degree college degree high school only college degree high school only high school only high school only college degree college degree college degree high school only college degree high school only college degree 10 12 13 14 15 16 17 18 19