A financial services company conducted a survey of a random sample of its customers. One of the items on the survey was as follows:"The staff at my local branch can provide me with good advice on my financial affairs."Customers were asked to respond on the following scale: (1) strongly agree; (2) agree; (3) neither agree nor disagree; (4) disagree; (5) strongly disagree. The customer responses are summarized in Exhibit 2.61 on the shown below.
Create an appropriate graph to summarize the results, and comment. Do the results suggest any further investigation that might be worthwhile?
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