A great deal of the return to an original culture has been credited to Howard Schultz, who acted as an idea champion. Explain how Schultz’s efforts to change the Starbucks culture fit with our discussion of culture change earlier in the chapter.
Answer to relevant QuestionsDo you think Apple is justified in drawing the observations and conclusions expressed in the case? Why or why not? Do you think it is good or harmful to the company that its executives have voiced these opinions? What are the challenges and opportunities for managers in using OB concepts? How can organizations cope with differences related to age discrimination in the workplace? How can older employees help? What made the Japanese electronics industry initially successful? What are the possible sources of stress?
Post your question