A hotel housekeeper, Alison Harvey, was observed five time son each of four task elements, as shown
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Assume a 10% allowancefactor.
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Element Check minibar Make one bed Vacuum floor Clean bath Performance Rating (%) 100 90 120 100 Observations (minutes per eycle) 3 1.5 1.6 1.4 5 1.5 2.3 2.5 2. 2.2 24 1.7 19 1.9 1.4 1.6 3.5 3.6 3.6 3.6 3.2 1 2 4
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