Question: A hotel manager looks to enhance the initial impressions that
A hotel manager looks to enhance the initial impressions that hotel guests have when they check in. Contributing to initial impressions is the time it takes to deliver a guest’s luggage to the room after check in. A random sample of 20 deliveries on a particular day were selected in Wing A of the hotel, and a random sample of 20 deliveries were selected in Wing B. The results are stored in Luggage . Analyze the data and determine whether there is a difference between the mean delivery times in the two wings of the hotel. (Use α = 0.05.)
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