A large retail company implements an employee survey that ostensibly is aimed at customer satisfaction. The survey

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A large retail company implements an employee survey that ostensibly is aimed at customer satisfaction. The survey includes a yes or no question that asks whether or not the employee has ever stolen something from the workplace. How could this data be coded? What steps could be attempted to try and ensure that the employee’s response is honest? Do you believe it is fair to ask this question? Should the employee take action against employees who have indicated that they have stolen something?

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Business research methods

ISBN: 978-1439080672

8th Edition

Authors: William G Zikmund, Barry J. Babin, Jon C. Carr, Mitch Griff

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