A manufacturing firm needed a specialized software program to identify and monitor cost overruns. After an extensive analysis, the company purchased prepackaged software and assigned three programmers to modify it to meet its individual circumstances and processes. After six months of work, during final testing, the company told them to stop all work until further notice. While reading the software vendor’s sales agreement, the manufacturing manager found a clause stating that the software could not be changed without the prior written consent of the vendor. The firm had to pay the software vendor an additional fee so it could use the modified software in its manufacturing process. Which aspect(s) of feasibility did the manufacturing firm failed to consider prior to purchasing the software.
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