A resident of Snow City, Iowa, thinks that she has been short-changed in her tax dollars. The Snow City Department of Public Safety insists their records show that after each major snowfall, every neighborhood in the city has a probability of .6 of having their streets cleared of snow the next day. Last winter, 10 snows occurred, and only twice were the streets of her neighborhood cleared on the following day. Does she have a reason to complain? Support your answer.