A school cafeteria is operated by five persons performing the activities in the aver-age times shown in

Question:

A school cafeteria is operated by five persons performing the activities in the aver-age times shown in the following chart.

a. What are the bottleneck activity and the maximum service capacity per hour?

b. Suggest a reallocation of activities that would increase capacity and use only four employees, and draw a product flow diagram. What is the capacity of your improved system?

c. Recommend a way to maintain the serving capacity found in part b using only three employees.

Fantastic news! We've Found the answer you've been seeking!

Step by Step Answer:

Related Book For book-img-for-question

Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

See More Books

Question Posted: Aug 22, 2015 07:13 AM

See More Questions

Draw an activity chart (a crew chart similar to figure) for a concert (for example, Nickelback, Linkin Park, Lil Wayne, or Bruce Springsteen) and determine how to put together the concert so the star...
A queueing system has three servers with expected service times of 20 minutes, 15 minutes, and 10 minutes. The service times have an exponential distribution. Each server has been busy with a current...
Suggest three activities and a possible activity driver for each activity that might be used as part of an activity-based budgeting system in each of the following industries: (a) Automated car was...
Example Problem for Declining Balance Depreciation Methods Historical cost of equipment A: $120,000, purchased on January 1, 2014. Estimated salvage value: $20,000; Estimated useful life: 5 years....
Use the level and power values for the paired t test and Wilcoxon signed-rank test given in Table 6.18 to answer the following questions: a. Suppose a level .05 test is to be applied to a paired data...
Most estates are not subject to the federal estate tax. a. Why is this the case? b. Do you believe most estates should be subject to the federal estate tax?
Meagan and Jenny are in partnership, sharing profits equally. Provision exists in the partnership agreement for charging interest on capital at the rate of 8% p.a. and interest on drawings at 10%...
This is a partial adjusted trial balance of Barone Company. Instructions Answer these questions, assuming the year begins January 1. (a) If the amount in Supplies Expense is the January 31 adjusting...
Government spending as a fiscal policy tool is used to: A) ?Decrease the national debt B) ?Directly stimulate economic activity by increasing demand C) ?Reduce inflation D) ?Lower interest rates
Profits have been decreasing for several years at Pegasus Airlines. In an effort to improve the company?s performance, consideration is being given to dropping several flights that appear to be...
Getting a physical examination at a physicians office involves a series of steps. The table below lists these activities and their average times. The activities can occur in any order, but the...
Every fall, volunteers administer flu vaccine shots at a local supermarket. The pro-cess involves the following four steps: a. What are the bottleneck activity and maximum number of people who can be...
If you have a credit card, describe the method of calculating interest on your card. Name the bank issuing the credit card. If you do not have a credit card, contact a bank and obtain an application...
Why gender imbalances and pay gap continue to exist at the executive level even in the corporate world?
In a change effort, what are the likely sources of opposition (stewardship and psychological and internal and external political factors) and their nature?
What facets of self-leadership are more commonly exhibited, and how do these enable personal change and organizational change?
How to maintain sufficient communications throughout an organizations change implementation?
Why women remain largely underrepresented in leadership positions in the education field despite their positive contribution to organizations in a myriad of ways?
The point (4, 2) lies on the circle centre (8, 1). Find the equation of the circle.
The cash records of Holly Company show the following four situations. 1. The June 30 bank reconciliation indicated that deposits in transit total $720. During July, the general ledger account Cash...
What is the difference between internal and external failure costs?
What is the difference between internal and external failure costs?
A defense contractor manufactures rifles for the military. The military has exacting quality standards that the contractor must meet. The military is very pleased with the quality of the products...
Saskatewan Can Company manufactures recyclable soft-drink cans. A unit of production is a case of 12 dozen cans. The following standards have been set by the production-engineering staff and the...
Assume that you hold 100 Vodacom shares which you intend to sell in a month's time. To protect yourself from future price risks, you then decided to construct a covered call strategy using a call...
The four people below have the following investments. Invested Amount Interest Rate Compounding Jerry Elaine $ 11,900 12% Quarterly 14,900 10 Semiannually 21,900 6 Annually 17,900 8 Annually George...

A school cafeteria is operated by five persons performing the activities in the aver-age times shown in

Question:

Activity 1. Serve salad and dessert 2. Pour drinks 3. Serve entrèe 4. Serve vegetables 5. Tally and collect payment Average Time, Sec. 10 30 60 20 40

Step by Step Answer:

a School Cafeteria Bottleneck is Activity 3 Serve entre ...View the full answer

Service Management Operations Strategy Information Technology

Students also viewed these Management Leadership questions