A success is more than having the right product/service. What other things did Kwok Foon Lai consider?
Answer to relevant QuestionsIs it ethical to pose as a customer in order to gather data from a competitor? What sort of behaviors do you believe to be ethical and justifiable and which ones cross the line? What kind of generic strategy did he use and how did he implement it in his planning for the restaurant? Revisit the US census Bureau website (www.census.gov) and list secondary data that might be useful in opening your dry cleaning business. What are the three most important functions (think cash, accounts payable, owners' equity, etc.) that a computerized accounting system should have? Why are they the most important? How are costs and expenses different?
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