A top executive claimed that top-level management is a craft technology because the work contains intangibles, such as handling personnel, interpreting the environment, and coping with unusual situations that have to be learned through experience. If this is true, is it appropriate to teach management in a business school? Does teaching management from a textbook assume that the manager's job is analyzable, and hence that formal training rather than experience is most important?
Answer to relevant QuestionsTo what extent does the development of new technologies simplify and routinize the job of employees? Can you give an example? How can new technology lead to job enlargement? Discuss. How might an enterprise resource planning system be used to improve the management of a manufacturing organization? 1. Describe the culture at Costco. 2. How does Costco motivate it employees? 3. What environmental issues does Costco face? 4. How is Costco a socially responsible company? In 2010, Costco’s reputation for rock-bottom ...In writing about types of control, William Ouchi said, "The Market is like the trout, and the Clan is like the salmon, each a beautiful highly specialized species which requires uncommon conditions for its survival. In ...Could you recall a situation where either you or someone you know was confronted by an ethical dilemma, such as being encouraged to inflate an expense account or trade answers on a test? Do you think the decision was ...
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