A vending machine dispenses hot chocolate or coffee. Service time is 30 seconds per cup and is

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A vending machine dispenses hot chocolate or coffee. Service time is 30 seconds per cup and is constant. Customers arrive at a mean rate of 80 per hour, and this rate is Poisson-distributed. Determine:
a. The average number of customers waiting in line.
b. The average time customers spend in the system.
c. The average number in the system.

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Operations Management

ISBN: 978-0078024108

12th edition

Authors: William J Stevenson

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