Question: An increasing number of IS professionals prefer to call the
An increasing number of IS professionals prefer to call the end users of their creations “customers,” even if the developers and users are employees of the same organization. Why?
Answer to relevant QuestionsThe modern view of systems development is that it should be a continuation of IS planning.Why?Many software companies (such as Microsoft, Oracle, and SAP) certify people as consultants for their products. For instance, you might become a certified SAP R/3 Technical Consultant. Is this type of certification the same, ...What are the benefits and risks of outsourcing IT services?Few organizations would develop an application in-house or pay another company to develop it if a similar application can be licensed. Why?Some outsourcing clients have devised contracts that incentivize their vendors to develop new, innovative ISs for the client. What elements would you include in a contract like this if you were a manager for an outsourcing ...
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