An organization has the following breakdown for cost of quality: Prevention 22% Appraisal 30%

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An organization has the following breakdown for cost of quality:

• Prevention 22%

• Appraisal 30%

• Internal Failures 33%

• External Failures 15%

Use your critical thinking skills and discuss what you can deduce from this data. Please think about both behaviors and processes and linkage to the quality management program.


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Management Accounting Information for Decision-Making and Strategy Execution

ISBN: 978-0137024971

6th Edition

Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young

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