Are internal failure costs more or less important than external failure costs?

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Managing Controlling and Improving Quality

ISBN: 978-0471697916

1st edition

Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund

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Question Posted: Sep 19, 2015 04:35 AM

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Are internal failure costs more or less important than external failure costs?

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External costs can be expensive as a result of defective products being sent to custome...View the full answer

Managing Controlling and Improving Quality

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