As a manager, how would you deal with the possibility that customer satisfaction does not always lead
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Customer retention is important because it typically costs much less to ret...View the full answer
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Sinmon Warui Kamau
After moving up and down looking for a job, a friend introduced me to freelance writing. I started with content writing and later navigated to academic writing. I love writing because apart from making a living out of it, it is also a method of learning and helping others to learn.
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