Question

As a measure of productivity, Verizon Wireless records the number of customers each of its retail employees activates weekly. An activation is defined as either a new customer signing a cell phone contract or an existing customer renewing a contract. The following table shows the number of weekly activations for eight randomly selected employees along with their job satisfaction levels rated on a scale of 1– 10 (10 = most satisfied).
a. Calculate the Spearman rank order correlation coefficient.
b. Using α = 0.05, perform a hypothesis test to determine if the population rank correlation coefficient is more than zero.


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  • CreatedJuly 29, 2015
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