As a Netflix member, you’re pleasantly surprised to find that the 1940s serial Zorro’s Black Whip has shown up on your recommended list. You move it to the top of your queue immediately, but you’re curious about two things: (a) how the movie ended up in Netflix’s catalog and (b) how it ended up on your recommended list. Go to the Netflix Website at ir.netflix.com and click on Management. On this page, you’ll find that the heads of six departments report to CEO Reed Hastings. In broad terms, speculate about the role played by each department in making Zorro’s Black Whip available to you.