As one of the systems analysis team members assigned to the blood center project, develop an anecdotal checklist using STROBE to help you systematically interpret the observations you made about the offices of Dr. Charles and Craig Bunker. Consider any disparities between a decision maker’s clothing, what a decision maker states, and what is said by others; between office location and what is stated; and between office equipment and policies stated. In addition, in a paragraph, suggest possible follow-up interviews and observations to help settle any unresolved questions.

“I don’t want any power here,” demurs Dr. Drew Charles, medical director of the regional blood center where your systems group has just begun a project. “I’m up to my neck in work just keeping the regional physicians informed so they follow good bloodbanking practices,” he says, as he shields his eyes from the bright sunlight streaming into his office. He clicks off the display connected to his PC and turns his attention to you and the interview.