As part of the mayor’s advisory team, you are to develop a balanced scorecard for Hogwart City, which has a population of 65,000. The city’s strategic themes are planning and community development, sustainability, resource management, and community safety. The city has decided that the perspectives its desires in its BSC are financial, customer, and internal processes.
Prepare a BSC for Hogwart City that includes at least three goals and measurements in each category.