Assume you were hired by the local grocery store to help assess their service quality. How would

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Assume you were hired by the local grocery store to help assess their service quality. How would you go about undertaking this project?

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Marketing

ISBN: 978-1259446290

5th edition

Authors: Dhruv Grewal, Michael Levy

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Question Posted: Feb 12, 2018 10:54 AM

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Assume you were hired by the local grocery store to help assess their service quality. How would

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Service quality is the customers perceptions of how well a service meets or exceeds their ...View the full answer

Marketing

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